Shipping & Delivery

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

We always do our best to ship your order as quickly as possible. Here you will find answers to some of the most frequently asked questions about shipping and delivery. If you have any further questions, please feel free to contact us.

When are you shipping out from storage?

Orders are packed and shipped from our warehouse every Monday. When capacity allows, orders are also packed and shipped on additional days throughout the week.

Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available). Delivery times may vary depending on your location and the shipping carrier.

How long does delivery take?

Delivery times depend on your destination and the selected shipping service. You'll receive a shipping confirmation with tracking details as soon as your order has been dispatched.

Do you ship internationally?

At the moment, we only ship within Norway. We do not currently offer international shipping, but we hope to expand our shipping destinations in the future.

What should I do if my package is delayed?

If your package is delayed, we recommend checking the tracking information provided in your shipping confirmation email for the latest updates. Delivery times are estimates and may vary depending on the shipping carrier and destination.

If you have any concerns or your package appears to be missing, please contact us and we will be happy to assist you.

Can I change or cancel my order?

If you need to make changes to your order or cancel it, please contact us as soon as possible. We are happy to assist if your order has not yet been processed or shipped. Once your order has been packed or dispatched, we are unfortunately unable to make changes or cancellations.

How can I contact customer service?

You can contact our customer service team here. We are happy to help with any questions or concerns.